Better Home Products UK Ltd

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01948 80 70 20

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Delivery & Returns

For most UK postcodes our standard rates are applied. This is great value when you consider the size and bulkiness (is that a word!) of many of our products

However there are some postcodes and products where we have no choice but to add a surcharge - please be assured that we're just passing on the additional cost that we are charged by our carriers. Details are below:

Postcodes 

Scottish Highlands - AB41, AB46 -51, FK19 - 21, IV1 - 20,IV25, IV30 - 37, IV63, PA21 -35, PA37 - 39, PH15-26, PH32, PH49 & PH52

Will incur an additional £7.53 surcharge for products: 30m, HD 5 Line, Ironing Tidies, Freestanding rotary airers, Wall mounted airers & Mobidri.
If you buy the 40 or 45m Rotary Washing lines the additional surcharge will be £6.95. 55, and 60m Rotary Washing Line surcharges are £8.04

Scottish Highlands - AB33 -38, AB42 - 45, AB52 -56, IV21 - 24, IV26-28, IV40, IV52 -54, KW1 -14, PA36, PA40, PH30, PH31, PH33 - 41

Will incur an additional £6.50 surcharge for products: 30m Rotaries, HD 5 Line, Ironing Tidies, Freestanding rotary airers, Wall mounted airers & Mobidri.
If you buy the 40 or 45m Rotary Washing lines the additional surcharge will be £17.89. Unfortunately we are unable to ship the 55, and 60m Rotary Washings to the above postcodes. 

Scottish Offshore - HS1 - 9, IV41 - 51, IV55 - 56, KA27-28, KW15-17, PA20, PA41-49, PA60 - 78, PH42 - 44, ZE1 - 3

Will incur an additional £11.10 surcharge for products: 30m Rotaries, HD 5 Line, Ironing Tidies, Freestanding rotary airers, Wall mounted airers & Mobidri.
If you buy the 40 or 45m Rotary Washing lines the additional surcharge will be £14.64. Unfortunately we are unable to ship the 55, and 60m Rotary Washings to the above postcodes. 

PLEASE NOTE. UNFORTUNATELY WE ARE UNABLE TO DELIVER TO THE BELOW AREAS:

 

  • Northern & Southern Ireland
  • Isle Of Man
  • Isle Of Wight
  • Channel Isles
  • Guernsey
  • Scilly Isles
  • Outside of UK  

 

These Terms and Conditions are valid from January 2020

Please review the following terms and conditions that apply to your use of; and purchase of products from; our website. Please note that your use of our website constitutes your agreement to be bound by these terms.

We may from time to time change the terms and conditions that govern your use of our site. Your use of the site following any change will constitute your acceptance of the new terms and conditions. We may change, move, delete or add to our website at any time.

Delivery

If ordering from this website by credit/debit card at the time of placing your order, goods will be dispatched within 2 days of payment. Goods are dispatched by courier and delivered on a 2 to 5 working day service between 07.30 am and 5.30pm. Payment for goods by cheque & postal order will be dispatched within 2 days of funds clearing through our bank. We are unable to ship outside of the UK.

Guarantee & Returns

These guarantees are in addition to your statutory consumer rights. If for any reason our products fail to perform satisfactorily within the stated guarantee or have been supplied faulty, you will be offered the choice of a replacement product or a full refund (Refund within 30 days of purchase). Any item returned as faulty will be refunded after the safe receipt of the item at our warehouse and inspection to verify the fault. If any product returned as faulty is found upon inspection not to be faulty. no refund will be given. Return will be at the customers own expense.

Any unused product may be returned within 7 days of receipt of item for a refund excluding original delivery costs. No refund will be given for the cost of postage and packing for the return of any goods. We do ask that any unused product be returned in its original packaging. For details of how goods may be returned please contact Customer Services at enquiries@rotarycareline.co.uk. We will not be liable for the replacement of any goods under any guarantee if they have been damaged or misused other than in the application for which they were intended.

Data Protection

The Home Laundry Company Limited takes the privacy of its website users very seriously. Your data (including name, address, telephone number, email address, credit card details) is only held by us until your order is fully processed. This data is then securely destroyed.

Security

When placing an order over the Internet your payment details are transmitted over a secure encrypted HTTPS network. Your credit card details are removed in entirety from our system following order processing.

Product Characteristics And Availability

We make every effort to have stock available for all products illustrated on this web site but products may be delayed or withdrawn at any time. If for any reason we are unable to deliver the products you require, we will automatically offer you the full value of any such product, and delivery charge if appropriate. Because of continuous product development, products supplied may differ slightly from those illustrated on our site. Should you not be satisfied with any substitute we may send you, we will provide a full refund, including delivery charge if appropriate, upon receipt of the returned goods. Colours illustrated are subject to the normal limitations of electronic presentation. External measurements and capacities quoted are accurate to manufacturer specifications and we bear no liability for any errors in dimensional descriptions.

We reserve the right to refuse an order. No order will be contractually binding until you have been notified of its acceptance.

Pricing & Payment

All prices are quoted in pounds sterling (GBP) and include VAT. Payment can be made at the time of ordering by Visa, MasterCard, Delta, Solo or Switch cards.

General

All web site design, text, graphics, their selection and arrangement and all software compilations, underlying code, software and all other material on this site are owned either by BETTER HOME PRODUCTS UK LTD or its content or technology providers. Permission is granted electronically to copy and print in hard copy sections of this site for the sole purpose of placing an order with us or using this site as a shopping resource. Any other use of this site or the material on it including reproduction for other purposes without our prior written consent is strictly prohibited.

Your use of the site and any purchase made from it will be governed by English law and will be deemed to have occurred in England. All communications relating to all transactions will be conducted in English.

We have taken every care in the preparation of the content of this site but to the extent permitted by law we disclaim all warranties, express or implied, as to the accuracy and completeness of the information contained in any of the materials on this site. We shall not be held liable to any person for any loss or damage they may suffer as a result of the use of this site, save as expressly set out herein. These exclusions and disclaimers shall be construed in accordance with English law. If any provision of any of them is held to be unenforceable or unlawful then that provision shall be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions.

All our rotary washing lines come with...

Ground Sockets

All our rotary airers are supplied with a plastic ground socket that provide a good, strong anchor point for your airer as they must be set in concrete.

Guarantee

All our rotary airers are supplied with a guarantee, check individual products for details.

Online Support

Visit our website www.rotarycareline.co.uk for 24/7 answers to common trouble shoot queries that arise with rotary airers.

Peace of Mind

Your rotary airer has been produced by the worlds largest manufacturer of rotary washing lines who supply over 60% of the UK market.

How to videos

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Our Brands Include

Better
BetterDri
BetterKleen
BetterWipe